Customer Returns & Refunds | No7 US

We know from time to time you might not be happy with a product you’ve bought from No7. We want to make sure the process is as easy as possible and we have a dedicated customer services team ready to help you if you wish to make a return. You can return any unwanted products within 14 days of delivery provided they are unopened and in perfect condition. We will refund or offer a store credit within 30 days of purchase.